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Refund Policy

Tournament Refund  Policy

  1. Withdrawal Before Tournament Start:

     

    • Teams that withdraw 30 days or more before the tournament start date will receive a full refund, minus a $50 administrative fee.

    • Teams that withdraw within 30 days of the tournament start date are not eligible for a refund, unless their spot is filled by another team.

     

  2. Weather-Related Cancellations:

     

    • If the tournament is completely canceled due to weather, teams will receive a 100% refund.

    • If one game is played, teams will receive a 50% refund.

    • If two or more games are played, no refund will be issued.

     

  3. No-Shows:

     

    • Teams that do not show up for the tournament without prior notice will not receive a refund.

Training and S&C Refund Policy 

1. One-Time Payments:

 

  • Cancellations with 12+ hours notice: A full refund or reschedule is available upon request.

  • Cancellations within 12 hours: No refund will be given, but one reschedule may be permitted at the discretion of the trainer.

  • No-shows: No refunds or reschedules.

 

 

2. Package Payments (5 or 10-session packages):

 

  • Unused Sessions: Refunds are available for any unused sessions if requested within 30 days of purchase. A $50 administrative fee will apply.

  • Partially Used Packages: Refunds for partially used packages will be pro-rated based on the standard single-session rate, not the discounted package rate.

 

3. Exceptions:

 

  • In cases of injury or medical issues, refunds or extended expiration periods may be granted with appropriate documentation.

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